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Apple MacBook Pro 15" Retina USB3 SXS Card Transfer speed

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Scott GoddardApple MacBook Pro 15" Retina USB3 SXS Card Transfer speed
by on Feb 22, 2013 at 4:52:49 pm

I have a late 2012 Macbook Pro 15" Retina. I have used this computer on many jobs connected to USB3 Drives without issue. Today I have an issue with a USB3 Sony SBAC-US20 SXS Card Reader.

Through XDCAM transfer I am getting only x0.6 transfer speeds from 32GB SXS Cards with XDCAM 50MB 422 footage. I have another computer running the same version of XDCAM Transfer, its a non retina late 2012 macbook pro, this computer gives a transfer speed with the same drive and card of x16.

It's not an XDCAM transfer issue as at finder level transfers are also very slow. It's not the reader as it works fine on other computers. It appears to be the USB bus speed on the retina that is at fault.

The system profile is stating that the drive is connecting at 'SuperSpeed' speeds:

USB 3.0 SuperSpeed Bus:

Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBXHCI
PCI Device ID: 0x1e31
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Bus Number: 0x14

SBAC-US20:

Product ID: 0x0827
Vendor ID: 0x054c (Sony Corporation)
Version: 0.01
Serial Number: 0DFFC000294B
Speed: Up to 5 Gb/sec
Manufacturer: Sony
Location ID: 0x14900000 / 3
Current Available (mA): 900
Current Required (mA): 224
Capacity: 32.04 GB (32,044,482,560 bytes)
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk2
Partition Map Type: Unknown
S.M.A.R.T. status: Not Supported


I am away at the moment with no other USB3 drives or readers to help problem solve this one. If anyone has any ideas I would welcome them. I have of course tried shutting down and restarting but to no success.


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Christoph TrojerRe: Apple MacBook Pro 15" Retina USB3 SXS Card Transfer speed
by on Jan 19, 2015 at 6:10:44 pm

Hi Scott,

it seems I'm having the same issue as you reported in your post and was wondering if you found out a solution?

Thanks and Cheers,
Christoph


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Scott GoddardRe: Apple MacBook Pro 15" Retina USB3 SXS Card Transfer speed
by on Jan 19, 2015 at 6:20:42 pm

Hi Christoph,

You need to double check you have all the correct drivers. Specifically the UDF drivers. I thought I had them all but I went back and reinstalled everything sxs related and I then got the correct speeds.

Try this:

http://www.sonycreativesoftware.com/sxsudfdriver

You will also need the general SXS driver too:

https://pro.sony.com/bbsc/ssr/mkt-recmedia/resource.downloads.bbsccms-asset...

Scott Goddard

Neo Verite Limited
http://neoverite.com


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Christoph TrojerRe: Apple MacBook Pro 15" Retina USB3 SXS Card Transfer speed
by on Jan 19, 2015 at 6:31:18 pm

Hi Scott,

thanks a lot for your quick reply!!

I was missing one of the two drivers, now I installed them both and it works perfectly!

Thanks and all the best,
Christoph


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Scott GoddardRe: Apple MacBook Pro 15" Retina USB3 SXS Card Transfer speed
by on Jan 19, 2015 at 6:32:15 pm

Yep, that is what this forum is here for. Glad to be of help.

Scott Goddard

Neo Verite Limited
http://neoverite.com


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