MAC OS X: Forum

startup options not available

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Lee Warnerstartup options not available
by on Mar 24, 2011 at 3:38:54 pm

I wanted to do a DiskWarrior rebuild on my system drive last night so I tried holding down the option key on reboot to get to my startup manager (2010 Mac Pro 12-core). I intended on booting off a system drive clone. All I got was a white screen stall. I had to power it off and reboot. After a little research it looked like somehow I had turned on the firmware password in the past which causes all of the startup shortcuts to be blocked. One of the solutions I found was to put in my OSX install disk and look for the utilities menu where you could reset the firmware password. I clicked through the install dialogue until I got to what looked like the final "are you sure you want to do this" box but still didn't find the utilities menu.

Can anyone offer any help?

thanks
Lee


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Jeff GreenbergRe: startup options not available
by on Mar 24, 2011 at 4:34:16 pm

It should be at the first screen on an OSX installer disks - the menu choice for utilities.

There's also a brute force method of removing a stick of ram, and resetting the PRAM - easy to do on a MacPro, harder on everything else...

Best,

Jeff G

Apple Master Trainer | Avid Cert. Instructor DS/MC | Adobe Cert. Instructor
------------
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Lee WarnerRe: startup options not available
by on Mar 24, 2011 at 4:43:14 pm

Thanks Jeff,

The only extra button on my install disks is for optional installs like Quicktime 7. I can't find anything that refers to utilities like the firmware password reset. But if you say it should be there, I'll take another look tonight.

Lee


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Jeff GreenbergRe: startup options not available
by on Mar 24, 2011 at 4:51:31 pm

One note - it's not a button - it's a menu

Best,

Jeff G

Apple Master Trainer | Avid Cert. Instructor DS/MC | Adobe Cert. Instructor
------------
You should follow me (filmgeek) on twitter. I promise to be nice.
Come See me speak at NAB!
Compressor Essentials from Lynda.com
(older but still good) Marquee, Media Composer (3.5) and Basic/Advanced Color DVDs (1.0) from Vasst.com
Contact me through my Website


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Lee WarnerRe: startup options not available
by on Mar 24, 2011 at 5:25:36 pm

ooops! Menu....That may be the magic word. So when I load my install disk, unique options appear in the menu bar? I was looking for something to click in the installer dialogue box.


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Lee WarnerRe: startup options not available
by on Mar 25, 2011 at 2:47:54 am

Well I put my install disc in, clicked the option to install OS and the first dialogue box had an Utilities button on it. Pressing it got a screen that said that if I wanted to restore from Time Machine, or other utility functions, click the restart button and I should be presented with all the options on reboot. All I got was Kernel Panic. In fact I had to manually eject the disc in order to reboot. Several more tries got the same thing.

Any ideas?


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Lee WarnerRe: startup options not available
by on Mar 25, 2011 at 3:39:32 am

I found some info that suggested disconnecting all peripherals and trying to reboot. Lo and behold it worked. I was able to reset the firmware password.


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Jeff GreenbergRe: startup options not available
by on Mar 25, 2011 at 10:14:46 am

Sure - now that I'm awake, you've already solved it. :D

Congratulations!

Best,

Jeff G

Apple Master Trainer | Avid Cert. Instructor DS/MC | Adobe Cert. Instructor
------------
You should follow me (filmgeek) on twitter. I promise to be nice.
Come See me speak at NAB!
Compressor Essentials from Lynda.com
(older but still good) Marquee, Media Composer (3.5) and Basic/Advanced Color DVDs (1.0) from Vasst.com
Contact me through my Website


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