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Can't delete MS Office

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Randolph Harrison
Can't delete MS Office
on May 2, 2009 at 7:20:26 am

I had to replace my hard drive and I'm using the same name as admin, but when I'm trying to delete a copy of MS Office 2004 from my applications, it says I'm not allowed. I have tried to work around it...but it still sees me as someone different and won't allow it. Is there a work around to get this program deleted?

Thank you very much.

Randy

Mac G5 Quad, 2.5
Leopard 10.5.6



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David Hall
Re: Can't delete MS Office
on May 21, 2009 at 7:11:38 pm

Randy, the problem here is probably with the Unique User ID (UUID). The OS sets a specific one for every user and yours was more than likely changed when you recreated the user.

How are you trying to delete the program? Are you using the "Remove Office" tool or just deleting the folder from the Apps menu? The tool is located in "Additional Tools" folder within the Office folder. If this isn't working you might want to try a program called App Zapper. Its pretty cheap for a license if the free trial doesn't do everything you need it to.

David Hall
Service Manager
Zero One Media Center
Apple Certified Hardware Technician


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