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dvd drive message DVD NOT RECOGNIZED

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christianhayden
dvd drive message DVD NOT RECOGNIZED
on Jul 27, 2007 at 2:46:28 pm

hello,
when i stick a blank dvd in my MacBook Pro it comes up with this message - "This disk cannot be used because it is not recognized".

i've never had this problem before. i've not switched blank dvds - i'm using the same ones i've always used.

does anyone have any suggestions?

thanx!


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zrb123
Re: dvd drive message DVD NOT RECOGNIZED
on Jul 27, 2007 at 5:19:26 pm

[christianhayden] "i've not switched blank dvds - i'm using the same ones i've always used"

And what brand is that?

In a bundle of discs there is often one or two that are bad.
Douse it do the same thing with another disc?
Do the discs work in another computer?

You ask for suggestions but you do not say what you have tried.



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christianhayden
Re: dvd drive message DVD NOT RECOGNIZED
on Jul 28, 2007 at 5:52:24 pm

forgive me. i've tried several different brands of disk. and they all work fine in other computers. i knew that there are sometimes a couple disks that are duds in the stack, so i tried several throughout the package. no good on my MacBook Pro, but they all work fine on our G5 and our Dell.

i can also play and read commercial disks e.g. movie dvds or music cds. it's the blank ones that are not recognized.

thanx.

ch


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christianhayden
Re: dvd drive message DVD NOT RECOGNIZED
on Jul 28, 2007 at 5:53:59 pm

also -
i had just installed a new WesternDigital external HD and had configured it for mac....i had a little bit of trouble getting it to work and i might have done something i wasn't supposed to..

could that have caused the disk drive to go wacky?

ch


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zrb123
Re: dvd drive message DVD NOT RECOGNIZED
on Jul 29, 2007 at 12:37:24 am

well this is a tuffy, it possibly could be software, and it possibly could be hardware.

I would sign up for an appointment for the genius bar at your local apple store.



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