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Canon Powershot SX720HS being stubborn and not playing back video on camera

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Saffy Fry
Canon Powershot SX720HS being stubborn and not playing back video on camera
on Feb 13, 2018 at 6:11:59 pm

Hi, I’ve just got this camera today ...

I’m having problems when I try and watch the video I’ve taken ... little message comes up on the LCD screen saying “Can’t play MP4” ... Can anyone help me please?


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Blaise Douros
Re: Canon Powershot SX720HS being stubborn and not playing back video on camera
on Feb 14, 2018 at 5:21:51 pm

If you didn't format your card in the camera before you started shooting, that can sometimes create weird conflicts. Also, check your manual. This kind of low-end point-and-shoot is not the specialty of most people on this forum--we mostly deal with prosumer or professional cameras. You'll probably have better luck just contacting Canon directly!


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Saffy Fry
Re: Canon Powershot SX720HS being stubborn and not playing back video on camera
on Feb 14, 2018 at 6:54:10 pm

Ho - thanks, I did format the card before using ... I’ve actually sent this back as I’m not happy with it. Thank you for replying, I really do appreciate it.


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