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Upgrading Media Composer to latest version problem

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Dan Davis
Upgrading Media Composer to latest version problem
on May 1, 2018 at 5:01:23 pm

Hi all,

I'm getting this message when trying to start Media Composer after upgrading to the latest version "This software was released past your contract expiration date. Please go to Avid support website for more details." I renewed (Paid) my contract for another year in November. I did go to the website but as always the case it's not really helping. I need to get this sorted rather quickly as I now have no avid so any help on this would be great.

Thank you for any help.
Dan



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Dan Davis
Re: Upgrading Media Composer to latest version problem
on May 1, 2018 at 5:29:28 pm

Sorted.

Brainwave. Deactivate, activate.

Thanks.
Dan



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Marianna Montague
Re: Upgrading Media Composer to latest version problem
on May 1, 2018 at 5:29:49 pm

Easy peasey.

Deactivate then reactive through AppMan. The server, license and My Avid need to sync up at least once a year Dan.

If you have a dongle then blast it with the dongle updater located in your My Avid.

Marianna

Marianna Montague
marianna.montgue@avid.com
813-493-6800


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