AVID: Avid Editing Forum Avid Editing Tutorials

Fatal error message at startup

COW Forums : Avid Media Composer

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Trenton
Fatal error message at startup
on Jul 16, 2006 at 3:35:32 pm

So I've just reinstalled Avid (I had a serious harddrive crash ) but when I started it up I got this message:

An ACCESS_VIOLATION exeption occurred. For more information see the error log (etc.)

So I checked the errorlog and it said:

EVENTLOG

20060716020350 Startup Wood_R4090 (Xpress Pro HD 5.1.6)
20060716020433 Startup Wood_R4090 (Xpress Pro HD 5.1.6)
20060716020523 Startup Wood_R4090 (Xpress Pro HD 5.1.6)
20060716020548 Startup Wood_R4090 (Xpress Pro HD 5.1.6)
20060716020555 Exception ACCESS_VIOLATION
20060716020555 Report Exception report written to C:Documents and SettingsMichael TrentonMy documentsAvid FatalErrorReportsException_2006.07.16_02.05.54
20060716020555 Dump Dump report written to
20060716020708 Exception ACCESS_VIOLATION
20060716020708 Report Exception report written to C:Documents and SettingsMichael TrentonMy documentsAvid FatalErrorReportsException_2006.07.16_02.07.07
20060716020708 Dump Dump report written to
20060716020726 Ready Application ready for user
20060716021419 Exiting Application about to exit normally
20060716021419 Shutdown Application is terminating normally



I'm also having trouble capturing my material, assumingly because of this.
It was fine for a while then it stopped capturing, showed the ACCESS_VIOLATION error message and just restarted my computer automatically. Now it crashes every time I capture!

So what does this mean? What is wrong? Please help anyone.




Return to posts index

Jon Zanone
Re: Fatal error message at startup
on Jul 16, 2006 at 3:46:01 pm

Do you have permissions set properly for XP?

Jon

"The Almighty tells me He can get me out of this mess. But He's pretty sure you're F%$#*D!"


Return to posts index

Trenton
Re: Fatal error message at startup
on Jul 16, 2006 at 4:10:32 pm

Eh, I'm not sure exactly. I've never had any problems with permission before I reinstalled though.
How can I see if my permissions for XP are set properly?


Return to posts index


Jon Zanone
Re: Fatal error message at startup
on Jul 16, 2006 at 6:42:09 pm

There should be a section in the readme.

You are running an Avid recommended system, aren't you?


Jon

"The Almighty tells me He can get me out of this mess. But He's pretty sure you're F%$#*D!"


Return to posts index

Trenton
Re: Fatal error message at startup
on Jul 16, 2006 at 9:04:21 pm

In the Avid readme?
If it turns out the Windows XP permissions are not set right how do I go about fixing it?

I'm running on a Packard Bell laptop with Windows XP Professional SP2, Pentium 4 3,06 GHz, 2048MB RAM, Nvidia GeForce FX 5100 128MB.

So it's nothing great, but it should be able to run Avid shouldn't it? (it's worked fine for almost a year until recently)


Return to posts index

Jon Zanone
Re: Fatal error message at startup
on Jul 17, 2006 at 11:24:41 am

Here is a link regarding permissions:
http://www.avid.com/onlineSupport/supportcontent.asp?contentID=7434

Here are the system specs for XPress Pro:
http://www.avid.com/products/xpresspro/specs.asp#pc


I've read many posts about unqualified systems working great, then crapping the bed. It looks like yours is OK, except for the laptop...

Jon

"The Almighty tells me He can get me out of this mess. But He's pretty sure you're F%$#*D!"


Return to posts index


Trenton
Re: Fatal error message at startup
on Jul 17, 2006 at 4:54:36 pm

Thanks for the links! I'll check them out.

However, recently things have gone from bad to worse...

I tried to capture again and I did manage to get some hours of material in, but after a while the screen just turned blue and was filled with a Windows error message something along the lines of:

A problem is discovered and Windows is shut down to avoid damage to the computer. etc. etc.

The bottom of the page showed this technical information:

*** STOP: 0X0000007E (0X80000003, 0XBA986EC8, 0XBAEAEC04, 0XBAEAE900)

*** ALCXWDM.SYS - Adress BA986EC8 base at BA981000, Datestamp 419b3079


Starts dumping physical memory.

Dumping physical memory to disc:





Does anyone know what this means? I'm in real trouble here...



Return to posts index

Trenton
Re: Fatal error message at startup
on Jul 18, 2006 at 6:54:05 pm

So I've tried capturing again. One small clip (6min) got in ok, but when I tried capturing a longer one my computer crashed again and the blue screen showd with this new error message:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical information:

*** STOP: 0X000000D1 (0X00009F12, 0X000000FF, 0X00000000, 0X00009F12)



Does anyone know what this means? Is it still referring to the sound card driver or what?


Return to posts index

ribdog
Re: Fatal error message at startup
on Jul 19, 2006 at 12:50:53 am

Have you recently installed any new drivers for Anything in your computer or maybe downloaded windows update etc? IRQ are generally assigned by windows you could go into your bios and disable anything your are not using like your printer port, game controller etc. it might help free up IRQ and could clear up a conflict. Make sure you machine has enough space on the hard drive, clean up your temporary files and do a defrag of your hard drive. Also try creating a new user and project. If no joy I would un-install and re-install all avid stuff rebooting inbetween or when it tells you to, if that does not do the trick then I would blow every out and re-install windows.
My 2 cents.
Good luck.


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]