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Can't import 3D model

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Stephen SmithCan't import 3D model
by on Jan 17, 2012 at 6:07:22 pm

I have ProAnimator for Motion and it works great unless I import a 3D model. It will just crash the program after a change or two. I have After Effects so I downloaded the free trial of 3D Invigorator Pro. It can't import any of the 3D models at all. Here is a link to the free model: http://www.modelplusmodel.com/tech/f10-phone.html

What in the world am I doing wrong.

Stephen Smith
Utah Video Productions

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Edward WuRe: Can't import 3D model
by on Jan 18, 2012 at 1:43:18 am

Hi Stephen,

If possible, try downloading the models in the ".obj" (Maya) format. Or, you can also try the ".lwo" Lightwave format. Both formats work best for our program. If the format doesn't exist, sometimes it's possible to request the author to provide an alternative format in .obj or .lwo.

Hope this helps.

Best,
Edward


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Matt RhodesRe: Can't import 3D model
by on Jan 19, 2012 at 3:52:12 am

Hi Stephen.

It seems we have a bug when the object filename extension (.3DS, .OBJ, etc.) is in caps.

If you make the file extension lowercase, you should be able to import the .3ds and .obj versions.

If you have any questions, please email me: matt@zaxwerks.com or Ed: ed@zaxwerks.com

Thanks.

Matt Rhodes
Director of Engineering
Zaxwerks, Inc.



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