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ProAnimator 4.5.1 crashing every time I try to "Save Scene As"

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Travis Arbaugh
ProAnimator 4.5.1 crashing every time I try to "Save Scene As"
on Oct 10, 2011 at 7:22:20 pm

This happened when I was using 4.5 too, so I tried updating to 4.5.1 and the problem still exists. Give me a long, long error report. If anyone has suggestions, please provide any info you can as soon as possible. I'm working on a MacPro 2.93 GHz Quad-Core Intel Xeon, 8 GB RAM, OS 10.6.8. Thanks.


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Edward Wu
Re: ProAnimator 4.5.1 crashing every time I try to "Save Scene As"
on Oct 11, 2011 at 5:23:35 pm

Hi Travis,

From our e-mail conversation, you should be up and running with no issues now. If you're running into any other issues, please let me know.

For anyone else running into this issue, there is a compatibility issue with ProAnimator version 4.5.1 and OSX Snow Leopard. To fix this, you can either upgrade to ProAnimator version 5.0.7 or download a specific fix for 4.5.1. For more information on the release of ProAnimator version 5, please visit the link below:

http://zaxwerks.com/blog/2011/02/23/proanimator-5-available/

If you need the fix for version 4.5.1, please contact me at ed@zaxwerks.com

Best,
Edward


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Travis Arbaugh
Re: ProAnimator 4.5.1 crashing every time I try to "Save Scene As"
on Oct 11, 2011 at 9:09:28 pm

Yes Ed, thanks to you I'm up and running with no problems now. Thanks again!


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