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Pro Animator troubles after Mac OS Upgrade.

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Nate Whited
Pro Animator troubles after Mac OS Upgrade.
on Apr 14, 2009 at 8:16:49 pm

I just upgraded my Mac OS to 10.5.6 and Avid Express Pro to Media Composer 3.5. I've been running some tests on all my other software and for some reason I cannot render a movie from Pro Animator. I've opened older scenes that originally rendered fine now they both give me the following:

Unable to copy temp file (-32767). Resulting movie exists in: (name of file).mov

I have tried creating new scenes--just simple 3D texts, with the same results.

I have a Mac Pro, 2X3 GHz Quad core, 3GB memory (7GB at this time tomorrow) GeForce 7300GT.

Any suggestions other than uninstalling and reinstalling?


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Nate Whited
Re: Pro Animator troubles after Mac OS Upgrade.
on Apr 15, 2009 at 4:35:06 pm

FYI I have tried uninstalling and reinstalling my software...is this not compatible with the new OS or QuickTime?


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Matt Rhodes
Re: Pro Animator troubles after Mac OS Upgrade.
on Apr 15, 2009 at 4:47:33 pm

Hi Nate.

Make sure you using the latest version of the software. The current version of ProAnimator is v4.5.1.

You can find current versions here:
http://zaxwerks.com/download

Let us know if you have any other questions.

Matt Rhodes
Zaxwerks, Inc.




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