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render shmender

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Arty Gold
render shmender
on Nov 12, 2008 at 11:57:35 pm

hi yall

hey i made a nice litte logo wipe it's only 3 secs
i go to render it out
after the 83 frames does it's render dance

i get a quicktime file
i click on the file and it says this isn't a file and it only is 8kb

so oubviously i am doing bad things here !!!

help



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Matt Rhodes
Re: render shmender
on Nov 13, 2008 at 4:00:01 pm

Hi Arty.

Are you rendering from After Effects? Motion? ProAnimator?
We'll need to know what product(s) and versions you're using and what platform (Mac/Win) you're on.

Are you able to send me your project? I'd be happy to take a look.
Send files to: matt@zaxwerks.com

Thanks.

Matt Rhodes
Zaxwerks, Inc.



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yeneneh ferede
Re: render shmender
on Nov 13, 2008 at 10:06:45 pm


Hi Matt Rhodes
My name is yeneneh I am using mac computer G5. I dont know why it happens but a few days ago I did a title with pro animator 4.1 and when I render it, it seems ok and after rendering came this display and say
--Unable to copy temp file to Movie file. Resulting movie exists in: Untitled mov. I press ok and check the document it was only 8kb and not recgrnaized or open by Quick time movie



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Matt Rhodes
Re: render shmender
on Nov 14, 2008 at 7:36:57 pm

Hi Yeneneh.

I suggest you upgrade to the current version of PA (v4.5.1). There was a bug where we deleted the temporary rendered movie before copying it to the proper name.

Try the current version and let me know if you're still having trouble.

Thanks.

Matt Rhodes
Zaxwerks, Inc.



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yeneneh ferede
Re: render shmender
on Nov 16, 2008 at 5:40:40 pm


Where do I get the Upgrade version



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Matt Rhodes
Re: render shmender
on Nov 16, 2008 at 8:08:48 pm

Hi Yeneneh.

You can download the free update here:
http://zaxwerks.com/download

Matt Rhodes
Zaxwerks, Inc.





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yeneneh ferede
Re: render shmender
on Nov 19, 2008 at 7:13:36 pm

Hi Matt Rhodes
The link you posted is take you to zaxwerks and let you to download demo version only. I did not see or find the upgrade section.
many thanks yeneneh



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Matt Rhodes
Re: render shmender
on Nov 19, 2008 at 7:32:19 pm

Hi Yeneneh.

If you have a valid v4 authorization code, then the downloaded file doesn't need to be a demo version.

If you see the Authorization dialog, enter your name and authorization code.

Let us know if you still have questions.

Matt Rhodes
Zaxwerks, Inc.





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