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AE CS3 crashes using Invig Pro

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Matthew Watkins
AE CS3 crashes using Invig Pro
on Aug 10, 2007 at 2:45:45 pm

Added the latest version of Invig Pro to AE CS3, but trying to use Invig Pro is crashing AE.

Either opening a new 3D layer or trying to edit one will cause AE to just shut down.

Just went to create a new 3D text layer and as soon as I clicked on the "create 3D text" button AE went poof.

This has been happening off and on this week. Some days I don't have it happen at all and then like to day first thing I did was to try and create some 3D text.

Any help would be great.

Matthew Watkins



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Matt Rhodes
Re: AE CS3 crashes using Invig Pro
on Aug 10, 2007 at 2:56:31 pm

Hi Matthew.

Make sure you're using the current version of Invig PRO.

We're currently at v4.3.

http://zaxwerks.com/download

Let us know if this fixes your problems.

Matt Rhodes
Zaxwerks, Inc.


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Matthew Watkins
Re: AE CS3 crashes using Invig Pro
on Aug 10, 2007 at 3:29:01 pm

Yep, I am using 4.3.0 Win downloaded just this week orlate last week.

Re-opened AE and was able to finish the one job using text.

So the problem is intermittent but frustrating when it happens.



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Matt Rhodes
Re: AE CS3 crashes using Invig Pro
on Aug 10, 2007 at 3:43:34 pm

Hi Matthew.

If you have a sample scene that you can send me, I'd be happy to take a look.
I realize that this is an intermittent problem, so you may be able to
tell me a series of steps to follow instead - even if the problem doesn't happen
every time.

There are times when a user does things in an order that we haven't tried/tested,
and these users are able to show a previously-hidden bug.

Send files to: matt@zaxwerks.com


Thanks.

Matt Rhodes
Zaxwerks, Inc.


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Wayne Carey
Re: AE CS3 crashes using Invig Pro
on Sep 4, 2007 at 3:18:35 pm

Hey Matt,

I'm having an issue with downloading the newest software (ProAnimator 4.3.1 for Mac). I fill in the necessary info and I wait for my email. I click on the link and receive and error message reading:

ERROR
The download key is invalid.
Please try the download process again.

I've done this twice and got the same error message each time.



_______________________________

Wayne Carey
Schazam Productions
http://www.schazamproductions.com
http://blogs.creativecow.net/waynecarey


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