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Laurie Pepper
constant crashes
on Jan 6, 2006 at 6:40:02 am

using 4.0.6 w /ae CS and tiger on G5 dual 2.5. Size of comps is average for dv 720X480. Using 3d primitives and lot. I get crashes just while I'm working and almost always when I quit After effects, I get a crash message that says the crash was caused by "invoking" zaxwerks. Anybody else having this trouble??? I've trashed prefs. Doesn't clear it up. This happens in huge projects and teensy ones.

http://straightlife.org


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Matt Rhodes
Re: constant crashes
on Jan 6, 2006 at 4:00:30 pm

Hi Laurie.

Do you have a particular file that's giving you trouble?
If so, would you mind sending it to me so that I can take
a look? You can send it (just the .aep file) to: matt@zaxwerks.com

In particular, I'd like to find out what you're doing when
the Invig crashes. Are you dragging objects, changing
materials, etc.

Thanks.

Matt Rhodes
Zaxwerks, Inc.


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Laurie Pepper
Re: constant crashes
on Jan 6, 2006 at 6:16:53 pm

Well, Matt, it's no particular file. These days it just happens frequently when I quit Quit AE, whether I'm currently working on a Zax comp or not. As long as the project has a zax in it.
When I bring a zax comp into another comp and try to use it as a layer and manipulate it in AE, it generally crashes. So I usually render out the Zax timeline as quickly as I can, either to a .mov or a psd.
This used to happen frequently when the zax comp used .jpg materials which were too big. So I'm very careful about that now.
A couple days ago, it happened when I was applying a boris effect to a nested zax comp. (I solved this by rendering the zax comp out first as a photoshop file). The crash doesn't interfere with anything when I quit AE, I just get that message in the midst of quitting. I get a bunch of AE crash messages blaming Zax. It isn't a clean quit, so I generally go and trash prefs after that happens. I love Zaxwerks. Why is it making AE unhappy?

http://straightlife.org


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Matt Rhodes
Re: constant crashes
on Jan 7, 2006 at 1:16:31 am

Hi Laurie.

Thanks for the info.

If you could send me a file that is giving you trouble (a good example file that shows how you're using Zaxwerks -- Comps embedded in Comps, etc.), I'd like to take a look. It may lead to clues or a repeatable problem that will help us track down any bugs.

You can send one (or more) .aep files to: matt@zaxwerks.com

Thanks a lot.

Matt Rhodes
Zaxwerks, Inc.


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Laurie Pepper
Re: constant crashes
on Jan 7, 2006 at 3:03:49 am

Thanks. Next time it happens, I will.

http://straightlife.org


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