Hi guys. Recently upgraded to Snow, and performed a fresh install of the software. Everything has been performing perfectly until now. When I try to export my program as a file, the entire app crashes. I've pulled up many different projects, just to test, and all of them crash when I go to export as a file. I don't even get to the options window. I can use the other export features such as to AE or XML, just not a file. Have uninstalled, reinstalled, trashed preferences all with no luck. Any help is greatly appreciated as this is going to be a big problem.
Mac OS 10.6.2, MacPro 3.2ghz, M100 Suite 1.1.3, AJA- Kona3-7.1
Re: Export File Crash. by Floh Peters on Jan 28, 2010 at 4:05:40 pm
Did you upgrade to Snow Leopard, or is this a fresh OS installation? I am asking because it sounds like you have an old QuickTime codec installed which does not work on 10.6, which could be the reason for your crashes. Have a look into your Library->QuickTime folder and look for codecs that sound unfamiliar to you. Move these to the desktop and try again to export something from Media 100.
Re: Export File Crash. by Colin Grimshaw on Jan 31, 2010 at 3:49:00 pm
Just to back up what Wick said about the Codecs. As he already knows, we had this problem a week or so ago at Imperial College. After much transatlantic telephonic communications (!) Wick helped me solve the problem. It was indeed a file in the Quicktime folder. I did as Wick suggests and moved everything out that was not needed to run M100 suite. The problem file was one I could not associate with, but was a Quicktime SML file (maybe to do with SMIL?). I trashed it!!!
Re: Export File Crash. by Michael Hanish on Feb 2, 2010 at 11:12:00 am
I had been plagued with the same problem for a long time, a crash on export from the edit suite, got real good at all workarounds and had almost forgotten about the issue until this succinct batch o fixes. Many thanks, as it prompted me to prune the QuickTime folder, trash prefs (again) and restart (again and again). Problem solved and full functionality returned.