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V13.0.4 Audio Missing.

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Gregg MichaelsV13.0.4 Audio Missing.
by on Aug 19, 2009 at 3:02:19 pm

Similar to the problem discussed about V1, I'm having the problem of missing audio on import, but not exactly. The quicktime file was created in fcp 6.0.6. (Apple ProRes422/16bit Integer-Big Endian L/R Stereo) Video imports fine, but the audio at first appeared to be stripped out. What I discovered was that the end of the audio track has slipped to the beginning of the clip. Any help on this is appreciated.

Mac Pro/Kona3-6.0.3/MacOS-10.5.7/QT-7.6.2/M100-13.0.4


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Wickham StrubRe: V13.0.4 Audio Missing.
by on Aug 19, 2009 at 9:38:53 pm

Hey Gregg,

See David's post above. Most likely your problem too.



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Gregg MichaelsRe: V13.0.4 Audio Missing.
by on Aug 19, 2009 at 9:47:32 pm

Hi Wick. Actually, I did try his workaround, but I still have the same problem. When I drag the clip from the bin to the program, I see that the audio tracks are cut shorter than the video. In fact, I'd say that the audio tracks are only 25% of the total length of the clip. In addition, the audio has slipped, so that the end of the audio track is at the beginning of the clip.

GM


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Wickham StrubRe: V13.0.4 Audio Missing.
by on Aug 20, 2009 at 3:47:30 pm

Grrrr...

Looks like we're gonna need a sample file from you also as it seems to be a different problem.

Let me know how you can get it to us. YouSendIt seems to be working out nicely for most people.

~Wick



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Gregg MichaelsRe: V13.0.4 Audio Missing.
by on Aug 23, 2009 at 12:46:22 pm

Hi Wick. Sorry, I've been out of touch until today. I'll have to post the file to our website, and I'll email a link to support. It sounds like the same problem that's listed as a fix in Suite V1.01.

Thanks!


GM


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