Hi, I just upgraded one of our Media 100 units to version 8.3.2 and OSx10.3.9, 867 mhz G4. This is the second unit we will have with this config.In trying to setup the deck control via TimecoderXM100 I get an error message saying "make sure that the serial adapter is connected and that it's OS X software is installed." How do I work around this? I do not have Keyspan installed on this machine nor on our second unit which works fine. Unfortunately the machines are in two different locations so its difficult to do an exact comparison to see what the differences might be.
Gratefull for any suggestions.
You have to have a serial port on the machine for deck control. Either a Keyspan USB to serial adaptor, or an internal RS422 port. Since the G4s did not have serial ports by default I would guess that you have a modem to RS422 modification on your CPU (I can