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M100 ref to Cleaner 6.5 crashing

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Matt Jones
M100 ref to Cleaner 6.5 crashing
on Aug 1, 2006 at 9:47:50 pm

Just recently I get a crash EVERY time cleaner finshes a file. It may complete the file first, or not... It never makes clip 2 of a batch. I'm encoding mostly from reference files of M100 lossless Media, although I get the same problems from other source codecs.

Anyone have this problem? Any suggestions?

(please don't just trash cleaner and say use bitvice)

Thanks,

Matt


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Kieran Matthew
Re: M100 ref to Cleaner 6.5 crashing
on Aug 2, 2006 at 12:08:55 am

Hi Matt

Which version of OS and Quicktime are you using?

I don't know if it will cure your particular problem, but a lot of reported problems with Cleaner (and others) crashing with Media 100 files have been cured by either installing or re-installing the media 100 software codecs. It worked for me!

K



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Matt
Re: M100 ref to Cleaner 6.5 crashing
by
on Aug 2, 2006 at 5:20:04 pm

Great I'll try that.

I'm running m100 8.22 on a G4 running OS 10.3.9 w/ Quicktime 7.1.0.

Thanks,

Matt


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hbvideo
Re: M100 ref to Cleaner 6.5 crashing
on Aug 2, 2006 at 8:17:36 pm

I started getting this same problem right after installing quicktime pro 7.1.2 and WMV-9. Reinstalled cleaner- no change. reinstalled m100 software codecs - no change

osx 3.9 on g4 500 dual - m100i 8.1.1 just happens to be installed on the mac but I use a different mac with m100i 8.2.3 for I/O and SW for editing.

HB



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Matt
Re: M100 ref to Cleaner 6.5 crashing
by
on Aug 3, 2006 at 1:21:46 pm

Yes,

Unfortunately reinstalls did not help me out either. I'm waiting for autodesk to reply to my tech support request. 2 days so far!

I'll post any help I recieve.


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