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Sony DSR-PD150/170 PDX10 & DSR-250 - Fault Advisory

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R. HewittSony DSR-PD150/170 PDX10 & DSR-250 - Fault Advisory
by on Oct 13, 2005 at 2:23:52 pm

Sony have just issued a product advisory for the above cameras as follows:

Thank you for your purchase of Sony products.

It has recently come to our attention that a limited number of camcorders manufactured prior to March 2004 that incorporate a certain type of image sensor device (CCD) may exhibit the following problem:

When the camcorder is used for acquisition in the camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all.

We have determined that this problem only occurs in a limited number of camcorders, but may be accelerated if they are exposed to hot and humid environments.

In an effort to ensure customer satisfaction, Sony will offer a free repair from October 3rd, 2005 to October 2nd, 2007 to the owners of affected camcorders exhibiting the above-mentioned problem.

If you have a camcorder that exhibits the distortion or no image problem or have any questions regarding this problem, please contact the Sony National Support at 866-766-9272, Option 2.

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