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Terrablock mac manager won't show up volumes

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Mirko Perri
Terrablock mac manager won't show up volumes
on Sep 12, 2018 at 5:29:40 am

Hello
I have a bizzare issue with Terrablock Mac Manager 6.1.0 on OSX High Sierra. It is a new installation, It is connected by ethernet, it seem that everything works well, I see the list of volumes on Mac Manager but when I mount one, it won't show up on OSX.
there is no way to find volumes on the computer and I do not receive any error message.
I do not understand if the problem is caused by Tblock Mac manager or is on OSX.
Thanks
Mirko


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Matthew Mullen
Re: Terrablock mac manager won't show up volumes
on Sep 13, 2018 at 4:33:33 pm

Hi Mirko,

The issue here is that the platform you are running the Manager on is much newer than the manager version you are running. Changes have been made to support High Sierra but they will require you upgrade to new versions of the TerraBlock software.

I suggest you reach out to me or our support team with your system serial number for information on upgrading to version 7. matt@facilis.com or support@facilis.com

Thanks,
Matt


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