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App Store not seeing Final Cut Pro X store purchase

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Craig Seeman
App Store not seeing Final Cut Pro X store purchase
on Jun 24, 2011 at 2:43:54 am

App Store not see Final Cut Pro X store purchase.

Here's an odd one for you.
I purchased FCPX from the App Store and installs as it should but it shows "INSTALL" in the store and when I click on it I get a popup that says:
"Final Cut Pro 10.0 is already installed and was not purchased from the Mac App Store Do you want to buy Final Cut Pro 10.0 again?

I purchased Motion and Compressor and they both say "INSTALLED" as they should.

I have to straighten this out but there's seriously a potential serious fallibility in the App Store.

I see no related issue at the moment and have no problem with Software Update downloading Final Cut Pro X Supplemental Content, Motion Supplemental Content and ProApps QuickTime codecs



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Matt Gal
Re: App Store not seeing Final Cut Pro X store purchase
on Jun 24, 2011 at 4:49:18 am

Hi Craig,

For the record I have the same problem / behaviour.



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Craig Seeman
Re: App Store not seeing Final Cut Pro X store purchase
on Jun 24, 2011 at 3:11:36 pm

ironically if you look at Kevin McAuliffe's Kicking the Tires tutorial, the very first image of the App Store show's he's got the same issue. It's surprising that I'm the first to mention it.



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Russell Lasson
Re: App Store not seeing Final Cut Pro X store purchase
on Sep 21, 2011 at 3:54:20 am

Looks like you have to delete the 10.0 version (or just drag it to the trash) and then the App Store will let you download and install 10.0.1.

I had the same issue and it looks like this fix is going to work.

Russ

Russell Lasson
Colorist/Digital Cinema Specialist
Color Mill
Salt Lake City, UT
http://www.colormill.net


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