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iZotope RX5 in FCPX cuts off end of audio

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Craig Seeman
iZotope RX5 in FCPX cuts off end of audio
on Nov 29, 2016 at 5:06:38 pm

iZotope RX5 in FCPX cuts off end of audio
FCPX 10.3, macOS 10.12.1, iZotope RX5.0.2 Audio Editor Standard

In FCXP when adding De-clip, De-click or, De-crackle the last second or so is silence.
Waveform is still visible but there's no audio.
Their other plugins don't seem to have that issue (De-verb, De-noise...)

I reported this to iZotope but wondering if others have seen this as well. Or, perhaps others have used these in FCPX 10.3 and not experienced the issue.



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Ty Ford
Re: iZotope RX5 in FCPX cuts off end of audio
on Dec 4, 2016 at 2:18:16 am

Hello Craig and welcome to the Cow Audio Forum.

Try selecting the clip you want plus a little more off the rear end.

Regards,

Ty Ford
Cow Audio Forum Leader

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Craig Seeman
Re: iZotope RX5 in FCPX cuts off end of audio
on Dec 4, 2016 at 6:14:43 am

Sure that would work but would make a mess of video editing especially when you have to fix a bunch of clips. Yes there are workarounds but it most certainly seems like a bug.



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Ty Ford
Re: iZotope RX5 in FCPX cuts off end of audio
on Dec 6, 2016 at 8:33:04 pm

I think it's about the latency; the time it takes for izotope to do the processing. That time needs to be added to the clip so Pro Tools doesn't cut off the processed audio.

Regards,

Ty Ford
Cow Audio Forum Leader

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Craig Seeman
Re: iZotope RX5 in FCPX cuts off end of audio
on Dec 6, 2016 at 10:50:31 pm

Sorry but why would there be latency in De-click for example?
There's no issue with De-verb.

Also if it were processing latency that the file would be rendered correctly even if it can't process in real time.



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Ty Ford
Re: iZotope RX5 in FCPX cuts off end of audio
on Dec 6, 2016 at 11:05:20 pm

Because that's what's happened to me and that's how I fixed it.

I suppose it depends on whether you're using the Audio Suite version or the other plugin.

Regards,

Ty Ford
Cow Audio Forum Leader

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Robin S. Kurz
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 1:32:09 pm

[Craig Seeman] "I reported this to iZotope but wondering if others have seen this as well. Or, perhaps others have used these in FCPX 10.3 and not experienced the issue."

Just for the sake of completeness since this is the only post that came up when googling the matter, I can emphatically say: YES, it happens to this day!! With the most current version of both. So FCP 10.4.8 and RX7.01n Standard and it's made the entire suite completely USELESS for me in FCP. It's infuriating, especially after having reported this to them countless times as well and now seeing that YOU have, too! The most recent nonsense being that it took them AGES to get their goofy installers stapled and signed (don't even get me started on that utterly ludicrous "Product Portal" app bs), so that you couldn't even INSTALL them on anything newer than Mojave. And even now, after the supposed "update" to make it work under Catalina it still throws up errors. A real ****-show.

Their support has proven to be by far the worst I have experienced in a very long while, especially for such a pricy product! Only half-a$$ed responses that were never actually useful and you got the impression they didn't even bother to read what I wrote. Absolutely inexcusable. They will never see another penny from me. Which is unfortunate, since in principle the tools are great.

/rant

- RK

____________________________________________________
Deutsch? Hier gibt es ein umfassendes FCP X Training für dich!
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Craig Seeman
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 3:57:43 pm

It seems Acusonus and Crumplepop have been doing versions of some of the more common iZotope plugins for FXFactory for FCPX.



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Robin S. Kurz
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 4:00:58 pm
Last Edited By Robin S. Kurz on Jun 4, 2020 at 4:09:00 pm

Accusonus is a definite alternative, yes. And before I upgrade again, I'm going with them. And there are others of course, too.

Crumplepop? Erm… not so much. Extremely basic in comparison.

Either way, "plus a little more off the rear end" is most certainly not a solution or option, let alone can anyone be expected to even have to consider that with a $400 package! 😠

- RK

____________________________________________________
Deutsch? Hier gibt es ein umfassendes FCP X Training für dich!
Youtube | Facebook


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Ty Ford
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 4:08:45 pm

Robert,

Sorry you're having these difficulties. I would talk to apple about it or post in the Creative Cow FCP forum.

I consider $299.99 a pretty inexpensive amount for what FCP X offers.

Regards,

Ty Ford
Cow Audio Forum Leader.

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Robin S. Kurz
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 4:13:37 pm
Last Edited By Robin S. Kurz on Jun 4, 2020 at 4:25:53 pm

Huh? 🤨

[Ty Ford] "I would talk to apple about it"

a) Why exactly would I want or need to talk to Apple about the matter? In no way is this an FCP issue


[Ty Ford] "I consider $299.99 a pretty inexpensive amount for what FCP X offers."

b) what does FCP's price have to do with any of this?

Oh, and c) it's Robin.


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Ty Ford
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 4:33:02 pm

Sorry Robin,

Not enough coffee and an aggressive spell checker here.

You said, "Their support has proven to be by far the worst I have experienced in a very long while, especially for such a pricy product! Only half-a$$ed responses that were never actually useful and you got the impression they didn't even bother to read what I wrote. Absolutely inexcusable. They will never see another penny from me. Which is unfortunate, since in principle the tools are great."

I thought this was referring to Apple and FCP.

iZotope has a long and successful run in audio apps. I use them effectively in Pro Tools and have for maybe 10 years. I have FCP X, but have never used iZotope plugins.

I googled FCP and iZotope and perhaps this will give you some help. It's from the iZotope support site.

https://support.izotope.com/hc/en-us/articles/360033187213-How-to-use-RX-as...

Regards,

Ty Ford
Cow Audio Forum Leader

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Robin S. Kurz
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 5:03:22 pm
Last Edited By Robin S. Kurz on Jun 4, 2020 at 6:27:31 pm

[Ty Ford] "I thought this was referring to Apple and FCP."

Not entirely sure how it could have been in context, but… ok.


[Ty Ford] "I use them effectively in Pro Tools"

Also not sure if that's supposed to be some sort of consolation, and if so, how? They're mostly fine in Logic Pro as well. So… now what?

Doesn't get me even any closer to an actual solution either way, unfortunately.



[Ty Ford] "I googled FCP and iZotope and perhaps this will give you some help."

Um… thanks?

Believe it or not, but not only have I also googled my fingers bloody, but I've also (as I already stated in my initial post) had several utterly useless exchanges with iZotope's support. And yeah, I actually know how to apply a filter in FCP. Not something I need to google nor turn to iZotope of all people to learn. Never mind that what they suggest on that page is painfully WRONG and DANGEROUS and will quickly and easily jeopardize one's entire FCP project! So it's actually quite fitting that they would post something like that. Only further showing they are clearly FAR outside of their lane on matters of FCP.

Bottom line: they are selling up to TWELVE HUNDRED DOLLAR packages to FCP users that factually do not work as advertised (assuming you can even get them installed that is!) and for which they are clearly too ignorant or simply disinterested to GET working. Cuz hey, they already have my money, right? (and refuse to refund it!)

This has been an issue for years not months or days, as you can easily see by the starting date of this thread! If only I had known of Accusonus before I was stupid enough to buy TWO updates from v5 on. 🤦🏼‍♂️

They need to get their act together or just plain stop claiming that their filters work in FCP. Simple. But being told they work great anywhere else contributes nothing to an actual solution, sorry.

- RK


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Ty Ford
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 4, 2020 at 8:38:50 pm

Brian,

There you go! Got that off your chest? Happy to be a platform for your displeasure.

I've found that the old send and return audio files, while a total PITA, does work. Perhaps not with iZotope plugins. I haven't tried it with iZotope and FCP X. Perhaps I will.

Anything else then?

Regards,

Ty Ford
Cow Audio Forum Leader.

Want better production audio?: Ty Ford's Audio Bootcamp Field Guide
Ty Ford Blog: Ty Ford's Blog


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Kim Saywell
Re: iZotope RX5 in FCPX cuts off end of audio
on Jun 26, 2020 at 7:07:33 am

I completely agree with Robin and couldn't have put it better myself. I am having the exact same problem which proves the issue lies within the iZotope programming. An expensive piece of software such as RX7 should not be producing these problems and is not acceptable that they have left the issue to go on for this long. I hope the message gets through to them as the community should not be paying for products that do not deliver what they have promised.

- Kim S.


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