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Audio Not Heard

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John Perez
Audio Not Heard
on Dec 12, 2016 at 2:06:26 am

For some reason I cannot hear any audio from any of my AP projects. Audio is present in my Vegas projects as well as the internet. Any ideas what might be the problem? Thx

As always thanks so much to you guys...Johnny In Orlando


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Jon Doughtie
Re: Audio Not Heard
on Dec 12, 2016 at 4:31:24 pm

Hello Johnny. We need much more information about your system and setup; otherwise this would be pure guesswork.

Let us know about the system you are using, including OS, storage, RAM, etc. Also, go into Premiere Pro preferences and check the audio hardware and audio settings. Let us know what those are.

Many folks will place a lot of the basic system info in their signature, so you don't have to repeatedly share it when you want some tech assistance. Gather up your info and post, and we'll see if we can help you.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2015.02 (as of 6/2016)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.


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John Perez
Re: Audio Not Heard
on Dec 13, 2016 at 5:22:50 am

Okay. Got it. Thanks so much.

As always thanks so much to you guys...Johnny In Orlando


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John Perez
Re: Audio Not Heard
on Dec 13, 2016 at 5:35:54 am

"Premiere Pro WDM Sound" instead of my audio card in hardware prefs and it worked!

As always thanks so much to you guys...Johnny In Orlando


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