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export error message / unable to create audio renderer

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Tom Adamsexport error message / unable to create audio renderer
by on Jul 28, 2016 at 2:27:32 pm

Not sure what's going on but this just started happening with the new pp 2015.3 update...

I'm thinking there must be something 'wrong' with the files that I downconverted from 1920 to 1280 in wondershare converter ultimate before I added into project ... ?




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Ann BensRe: export error message / unable to create audio renderer
by on Jul 28, 2016 at 6:18:12 pm

Why do you want to use Wondershare?

-----------------------------------------------
Adobe Certified Expert Premiere Pro CS6/CC
Adobe Community Professional


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Tom AdamsRe: export error message / unable to create audio renderer
by on Jul 28, 2016 at 7:19:34 pm

the footage was shot in 1920 but, as I often do, I use wondershare to downconvert to 1280 before I bring into premiere because the video ends up going to dvd or more often- a very small window on a website. I have a 2008 mac desktop that can get a little finicky with with multiple layers of 1920 files but has no problem with 1280...


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Jon DoughtieRe: export error message / unable to create audio renderer
by on Jul 28, 2016 at 6:21:13 pm

This may or may not resolve it, but try clearing all cache files.

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2015.02 (as of 6/2016)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.


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Tom AdamsRe: export error message / unable to create audio renderer
by on Jul 28, 2016 at 7:22:33 pm

I tried clearing cache and preview files...and a whole bunch of other stuff...but what finally actually worked was changing the project file name and the sequence name... it turns out there were " / " marks because the file name had a date in it... and apparently this was the problem. I removed any strange punctuation and the problem was solved, exported just fine...

must be a bug with the new update not liking some characters because I have dates in my file names before, many times...

and onward we march....


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Brad SheffieldRe: export error message / unable to create audio renderer
by on Sep 26, 2016 at 11:51:21 pm

I'm actually having same issue, but clearing cache and naming generic aren't working to fix problem for me. I actually have a high school lab full of computers that this issue is occurring on nearly 75 percent of the machines. If my students remove the audio file, it exports just fine. Have never seen anything like it and can't get any of my students' projects to export. Please help...


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Lee LesterRe: export error message / unable to create audio renderer
by on Nov 1, 2016 at 9:47:10 am

I had the same problem - the issue was that my sequence audio setting was 48000 Hz and my audio track was 44100 Hz - changing the sequence settings to match solved it!


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