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Projects won't open when switching from laptop to Macbook

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Chip BurnsProjects won't open when switching from laptop to Macbook
by on Jul 27, 2016 at 2:44:17 pm

I have had a problem that has shown up off and on when switching from working on my laptop to my iMac. Projects open with a black screen in the interface and the software does not allow me to do anything but move the mouse around.

Has anyone else experienced this?


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Chip BurnsRe: Projects won't open when switching from laptop to Macbook
by on Jul 27, 2016 at 2:45:20 pm

This is what the screen looks like.



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Chris WrightRe: Projects won't open when switching from laptop to Macbook
by on Jul 27, 2016 at 2:54:15 pm

1. import project into another sequence
2. try disabling h.264 acceleration in prefs-media
3. set projects-renderer to software
3. delete all media cache
4. make sure you have same video codecs installed
5. purge plugin cache/preferences by restarting and holding down (Mac, press Shift+Option) ( PC, press Shift+Alt. )


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Chip BurnsRe: Projects won't open when switching from laptop to Macbook
by on Jul 27, 2016 at 2:56:42 pm

Thanks for the tips Chris.

I have been able to work around this with success by importing the project file into a new project but I am just curious if anyone else has experienced this issue or if anyone else knows what could be causing this to occur.


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