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Audio will play back but Video is completely scrambled?

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Anthony OrsinoAudio will play back but Video is completely scrambled?
by on Apr 15, 2016 at 5:50:57 am

Hello all,

I've been a user of FCP7 for years, and now making my maiden voyage into Premiere. This is my first time importing footage and as stated above; the audio will play back but the video is completely scrambled? I've also bought the Adobe "Classroom in a Book" and all the video provided on the included disc is doing the same thing. The video that plays back is a slightly scrambled image of whatever I just watched on my internet browser. Currently using Ver 7.2.2 of CS6.

Thanks in advance for your help,
-Anthony


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Jon DoughtieRe: Audio will play back but Video is completely scrambled?
by on Apr 15, 2016 at 7:37:55 pm

Hi Anthony. We need more information about your system, including the video card you have. In addition what are formats/codecs of the footage in question?

System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.


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Anthony OrsinoRe: Audio will play back but Video is completely scrambled?
by on Apr 16, 2016 at 4:15:52 pm

That info would probably help:

iMac 2013
Processor 2.9 GHz Intel Core i5
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 750M 1024 MB
Software OS X 10.9.5
Adobe Premiere Pro CC ver 7.2.2

I also have FCP7 running on the same computer, and currently have no operating issues with that


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