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Can't Assign Keyboard Shortcuts to Certain Keys

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Ned ThorneCan't Assign Keyboard Shortcuts to Certain Keys
by on Mar 5, 2016 at 6:36:43 pm

Strange problem which probably has a simple solution:

I'm cutting in Premiere Pro CC 9.2 on an 2016 Asus 2-in-1 laptop (Windows 10 Home 64 bit; 12GB RAM; Intel 6th Gen i7-6500U processor; nVidia 940m). I'm trying to reassign my MARK IN and MARK OUT keyboard shortcuts from the defaults (I and O) to my preferred E and R. However, when I change the shortcuts in the keyboard shortcuts interface, the keys don't function. Nor do the original keys. So PP knows that the shortcuts have been changed, but it won't let E and R function as I've set them. Other keys (Q and W, for example) work fine, and of course the default I and O also work fine.

I have another desktop rig with PP and don't experience this issue. Is this a "trash your user preferences" kind of fix? Or is there something else going which I'm not getting?

Any insight will be appreciated!


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