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Mercury playback engine unable to find CUDA and then it does

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mark thompsonMercury playback engine unable to find CUDA and then it does
by on Nov 5, 2015 at 5:21:02 pm

Hi,
If I haven't used PPro for a while I get an error something like ... this project was last opened with the Mercury Playback Engine (CUDA) and CUDA is no longer available.

Once I save my project a time or two, as if by magic, it finds the card. The card is a NVIDEA GeForce GT545 (so quite old) on Windows 8.1.

PPro is from CC 2015 with all the latest patches. The current project is HD but the previous was UHD.

Anyone have an idea what's going on?
thanks
mark


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David Roth WeissRe: Mercury playback engine unable to find CUDA and then it does
by on Nov 5, 2015 at 6:21:48 pm

Have you updated to the latest version of both the Nvidia drivers and Cuda?

David Roth Weiss
Director/Editor/Colorist & Workflow Consultant
David Weiss Productions
Los Angeles


David is a Creative COW contributing editor and a forum host of the Apple Final Cut Pro forum.


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mark thompsonRe: Mercury playback engine unable to find CUDA and then it does
by on Nov 5, 2015 at 6:43:22 pm

David,

good point, I think I am release behind.
Actually, there is a newer release than I have 358.87

I'll put that on an try again.

thanks
mark


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mark thompsonRe: Mercury playback engine unable to find CUDA and then it does
by on Nov 5, 2015 at 11:01:30 pm

the upgrade of the driver did no good.

It still seems to take some time to recognize the driver is there.


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Bob DixRe: Mercury playback engine unable to find CUDA and then it does
by on Nov 6, 2015 at 12:03:08 am
Last Edited By Bob Dix on Nov 6, 2015 at 12:14:16 am

I had a similar issue. I spoke to Nvidia and they changed the software back to the old unit which did work.Dell Service advised the system automatically upgraded the driver, and that is why it caused the Mercury Engine to fail (Software only ) ? THERE WAS A FAULT IN THE UPGRADED DRIVER.

I use a Quadro FX3800 and it has been working for 5 years perfectly in Premiere Pro CS5.5.2, it is very fast.

I operate a Dell T5500 an Adobe specified Workstation Server.

Freelance Imaging & Video
AUSTRALIA


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