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error msg: A low-level exception occurred in: colorista II

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christina ruleerror msg: A low-level exception occurred in: colorista II
by on Oct 19, 2015 at 5:34:46 pm
Last Edited By christina rule on Oct 19, 2015 at 5:36:37 pm

I keep getting this error message when trying to use Colorista on a clip:
A low-level exception occurred in: colorista II. I also can't seem to see any changes reflect the footage when I am using the plugin and 9 times out of 10 it crashes Premiere.



Anyone ever had this issue?

I'm using PP CC 2015 2015.0.2. release
windows 7 professional
intel r Xeon (r)
96GB memory
64bit


thanks in advance


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Steve BrameRe: error msg: A low-level exception occurred in: colorista II
by on Oct 19, 2015 at 8:36:43 pm

Hopefully you've contacted Red Giant. I've found their support to be among the best in the industry.

Asus P6X58D Premium * Core i7 950 * 24GB RAM * nVidia GeForce GTX 770 * Windows 7 Premium 64bit * System Drive - WD Caviar Black 500GB * 2nd Drive(Pagefile, Previews) - WD Velociraptor 10K drive 600GB * Media Drive - 2TB RAID0 (4 - WD Caviar Black 500GB drive) * Matrox MX02 Mini * Adobe CC * QuickTime 7.7.5
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"98% of all computer issues can be solved by simply pressing 'F1'."
Steve Brame
creative illusions Productions


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christina ruleRe: error msg: A low-level exception occurred in: colorista II
by on Oct 19, 2015 at 10:22:36 pm

I have still waiting to hear back. I was hoping someone else may be able to shed some light in the meantime.

http://www.christinarule.com


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Adam HeiseRe: error msg: A low-level exception occurred in: colorista II
by on Jun 22, 2016 at 7:28:33 am

I'm having the same problem with Colorista III. Have you had any luck? I can't seem to be able to use the effect twice on the same clip either. The second instance of the colorista effect doesn't seem to work properly with the keyer.


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