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PP 5.5 Freezes on export...

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Daniel Puder
PP 5.5 Freezes on export...
on Sep 7, 2015 at 9:22:30 am

I am exporting a two hour video. Lots of layers, tracks...

Twice now I have attempted to export H.264 over night and the project freezes. Just to clarify: it's not unresponsive... it's just not doing anything. It has now been on 76% completion for an hour with no further progress.

It is being encoded onto a 1TB external HDD drive which is mostly free of space...

Does anybody know what is happening / have they seen this issue before? Thak You

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Daniel Puder
Re: PP 5.5 Freezes on export...
on Sep 7, 2015 at 12:23:30 pm

I just tried exporting as Microsoft AVI, after a few hours I checked in on the PC and was greeted by an error message: "not enough disc space". As mentioned, I am exporting to a free 1TB drive so it isn't a space issue at all...

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Jon Doughtie
Re: PP 5.5 Freezes on export...
on Sep 8, 2015 at 8:09:52 pm

What file size is the export stuck at? (Look at the incomplete file on the drive.)

How is that drive formatted?

Dell Precision T7600 (x2)
Win 7 64-bit
Adobe CC 2014 (as of 7/2015)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from HD MP4 and P2 MXF.

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