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Timeline video freezes ,but, audio keeps playing when editing ,perhaps every 7 mins .? Why ?

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Bob DixTimeline video freezes ,but, audio keeps playing when editing ,perhaps every 7 mins .? Why ?
by on Jun 18, 2015 at 8:17:26 pm
Last Edited By Bob Dix on Jun 18, 2015 at 9:00:18 pm

Timeline video freezes ,but, audio keeps playing when editing ,perhaps every 7 mins .? Why ?

Bob Dix Community MemberBob Dix Jun 19, 2015 6:11 AM
Can anyone advise why, in a high definition sequence of 125 GB overall in PP CS 5.5.2 may stop playing video in monitor but, the audio keeps playing ?

This does not happen all the time, but, has in a recent production of 35 minutes.

It can be restarted and the check of editing on timeline continues..

The recording in Encore is not affected and the resultant blu-ray is perfect.

I have been running a DELL T5500 Server (Adobe Approved Specs) for some 5 years and this has happened only recently.

The Dell Pro Support suggested using "msconfig ,Restricted Start Up", disabling other computer functions ,this has been partially successful.
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