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Premiere Pro CC 2014 black screen during playback

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Finn O'Connor
Premiere Pro CC 2014 black screen during playback
on Mar 31, 2015 at 11:54:58 pm

Hi guys,

I have Adobe Premiere CC 2014 with the latest updates, and just recently I've been having an issue with playback. When I have playback paused, the preview monitor has a paused shot, and it looks fine. However, as soon as i start to playback, the monitor goes black. Audio, and seemingly everything else seems to work fine.

I've tried reinstalling, opening new timelines, using video from a different camera/codec, deleting cache files, all to no avail.

Any suggestions would be great!


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Jacob Hokland
Re: Premiere Pro CC 2014 black screen during playback
on Apr 1, 2015 at 9:46:24 am

Hi Finn,

Same problem here. The only way I can "solve" the problem is to turn off Mercury GPU engine (CUDA) playback.

As I can remember NVIDA came with an update a few days ago? Perhaps this is the issue. The GPU on the computer that I use is a GTX 750.

/Jacob


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Kevin Monahan
Re: Premiere Pro CC 2014 black screen during playback
on Apr 2, 2015 at 9:41:03 pm

Hi Finn,
Are you using any Lumetri effects?

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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William Jones
Re: Premiere Pro CC 2014 black screen during playback
on Oct 11, 2015 at 8:39:45 am

Yes i am using "SL Clean Punch NDR (Universal) Lumetri effect.
I have tried changing my video renderer from Nvidia Cuda to software only, works for a few minutes then black screen again.

Cheers,
Billy


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Dan DeStefano
Re: Premiere Pro CC 2014 black screen during playback
on Oct 13, 2015 at 5:25:31 am

I had a problem where I would press play and nothing would happen at all... the solution to that was a weird one, I had to change my audio device settings. Seems nonsensical, but worth a try. Also, if I have Logic running or an external mic plugged in, that would give it problems. Good luck!


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