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Uninstalled plugin yet Premiere still looks for the files and prompts error upon not finding any... O_o?

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Oma BeUninstalled plugin yet Premiere still looks for the files and prompts error upon not finding any... O_o?
by on Mar 28, 2015 at 3:28:08 am
Last Edited By Oma Be on Mar 28, 2015 at 3:28:22 am

Hi there.
I posted part of the issue on the plugin in question's thread. I am posting it here too since I'm not sure whether the source of the problem is the plug-in or premiere in itself.

The plug-in in question is GenArts Sapphire 7. I recently installed it but having noticed it has considerably slowed down my computer especially while having Premiere open, I decided to uninstall it since I don't need it that much in the projects I'm currently working on.

Thing is, even after uninstalling it along with remnants files here and there ( I had to look folder by folder)the S_****.aex files (S_ = Sapphire) still appear in the splash screen and then I get a prompt saying :

"Can't open Sapphire DLL c:/Program Files(x86)/GenArts/SapphireAE/lib64/sapphire_ae.dll; The specified module
could not be found. (126). Please reinstall Sapphire Plug-ins"

I press OK and it keeps coming back.. clearly I have to re-install... but I still don't understand why it does prompt if I've uninstalled it..

If anyone of you know what's going on, please let me know :)

Cheers


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walter biscardiRe: Uninstalled plugin yet Premiere still looks for the files and prompts error upon not finding any... O_o?
by on Mar 28, 2015 at 5:51:06 pm

Is the filter applied to any clips in your project? If so you'll always get that message.

Whenever you have a filter in use in a project and it's not on your system that type of error will always pop up.

Walter Biscardi, Jr.
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