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Premiere Pro CC Crashes when performing Multi-Cam Audio Sync

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Marco Ricci
Premiere Pro CC Crashes when performing Multi-Cam Audio Sync
on Feb 20, 2015 at 4:25:32 pm

I just moved over to Premiere Pro CC from FCP 7 and am having major issues when trying to create a multi-cam clip by syncing audio. It will process a few clips and then I will get a serious error message. I would say it occurs on about 8 of every 10 attempts. At first I thought it was because I was selecting too many clips (I'm shooting a doc and sometimes need to sync 100 plus clips from multiple cameras to multiple audio tracks) But it also crashes when I try to sync a single audio track to only a handful of clips.

I'm on an I-Mac mid 2011. I've updated the OS to Yosemite, no luck. Tech support said to upgrade my RAM to 16g, I did that and it still crashes. I've re-installed the software, still crashes. Reset the preferences, still crashes. I've installed the software on a new administrator account, still crashes. I've changed the renderer to software only, still crashes.

I also have a Macbook Pro Retina 2013 running OS 10.8. I've tried creating multi-cams by syncing audio on that computer as well. Still getting crashes. I've tried all the changes on the lap top that I did on the I-Mac (change renderer, re-install, new administrator, reset preferences, etc) Still getting crashes.

I've tried different projects, different footage, different drives, placing the media on the internal hard drives. Still crashes.

I'm assuming there must be a conflict of some sort, but can't figure it out. Tech Support at Adobe has been very unhelpful (perhaps another discussion for another time) and I'm hoping someone knows a solution. Otherwise I'm thinking Final Cut X might be the way to go.

Any thoughts would be appreciated.

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