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Can't Access Preferences

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John Perez
Can't Access Preferences
on Jan 16, 2015 at 12:15:01 am

The program crashes when I try to access preferences: I get this error msg: \src\legacytime.cpp-95. What could be causing this? Thanks...

As always thanks so much to you guys...Johnny In Orlando

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Peter Garaway
Re: Can't Access Preferences
on Jan 16, 2015 at 3:57:57 am

Hi John,

Have you tried trashing your preferences?

Hold down the Alt [Win] or Option [Mac] key while you launch Premiere. Keep holding it down until you see the Welcome Screen.

Let us know how that goes.


Peter Garaway
Premiere Pro

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