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No Audio Playback after AME render

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Kathie Andersen
No Audio Playback after AME render
on Dec 8, 2014 at 7:38:36 pm

Hello,

Suddenly, after rendering sequence in Adobe Media Encoder, there is no sound when I playback that same sequence in Premiere Pro. Help!

If I copy the sequence to a new sequence in the exact same project, then the audio does play back. However, the mixer levels have returned to zero.

Does anyone know what I am doing wrong here?

Thank you very much!


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Kathie Andersen
Re: No Audio Playback after AME render
on Dec 8, 2014 at 10:00:13 pm

Just spent 2 1/2 hours with Adobe Support / Chat -- fyi -- turns out the audio became corrupted in media encoder.


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Robert Withers
Re: No Audio Playback after AME render
on Dec 9, 2014 at 11:17:06 pm

Another hidden feature of AME :-( Do we need to make a "render from" copy and have a backup before using AME? Did Adobe support have any suggested causes for this?

Robert Withers

Independent/personal/avant-garde cinema, New York City


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Kathie Andersen
Re: No Audio Playback after AME render
on Dec 10, 2014 at 1:35:52 am

No - Adobe support did not know why the audio became corrupted in AME. ):


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