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Premiere CS5 - Trouble recording audio

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Kevin OBrien
Premiere CS5 - Trouble recording audio
on Jul 10, 2013 at 6:35:13 pm

I'm using Premiere Pro to record voice-over in a project in the Audio Mixer window. I'm using a Samsung Go Mic (USB)

When I record an audio track and hit stop most times the audio file shows up in the Project window as a white rectangle with "recycle arrows" as opposed to the "speaker" icon. The recorded audio track is blank. BUT if I shut down Premiere and open it back up the audio file is there and plays normally.

Suggestions as to whats going on?


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 10, 2013 at 7:48:44 pm

Are you recording the file as a wave file? What version or Premiere are you running?

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 11, 2013 at 5:09:56 pm

Yes... as a WAV file.

I'm running CS5 Extended


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 11, 2013 at 8:58:31 pm

Do you have the 5.0.3 update?

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 11, 2013 at 10:00:38 pm

not sure... what's the quickest way to tell?


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 11, 2013 at 10:14:17 pm

Go under Help in Premiere and select update. Then see if there are updates.

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 12:41:48 am

yes... its up to date


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 12:56:31 am

What OS is this on? Are you recording to an internal or external drive?

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 12:59:13 am

Windows 7 I was recording on an external drive (5400rpm)


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 3:29:41 pm

What happens if you record to the OS drive?

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 6:16:14 pm

That seems to work... Thanks!!! Any idea why it wouldn't record to the external 5400rpm drive?

Also, Eric, do you have any expertise in PC Builds for Video Editing?


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 6:29:13 pm

I have a couple ideas but some questions first. Is this Windows or OSX? Do you have it plugged in USB3, USB2, or E-sata? How do you have the drive formatted? If Windows platform, do you have Mac Drive installed?

Yes I do have experience with PC editing system both video and audio since that is what we configure/build. Please let me know if you have any questions.

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 7:40:41 pm

I'm using Windows 7. The External HD is USB 2.0, formatted NTFS.
I'm not sure what "Mac Drive" is.

I have some PC build questions... can you email me?
obrienimages@gmail.com


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EricBowen
Re: Premiere CS5 - Trouble recording audio
on Jul 12, 2013 at 8:03:56 pm

Try running this on that USB2 HDD.

select the start button
type cmd in the search
at the command prompt type the following. The drive letter would be the drive letter of the USB2 drive

chkdsk drive letter /r
then hit enter
example - chkdsk d: /r

Let it run the low level check disk and lets see if that cleans up the table on the drive.

I will email you directly.

Eric-ADK
Tech Manager


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Kevin OBrien
Re: Premiere CS5 - Trouble recording audio
on Jul 17, 2013 at 7:04:19 pm

Greetings Kevin,

Try plugging in the USB2 drive into a different USB port. Right click on computer and select manage. Then select Device Manager on the left. Expand Disk Drives. Then double click on the USB2 drive. Select the Write Caching policy. Select optimize for performance.

Eric

ADK


That Fixed it Eric... Thanks very much!

Cheers!
Kevin


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