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Premiere Pro CS5.5 Titler Crashing on start up

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William Reliford
Premiere Pro CS5.5 Titler Crashing on start up
on Oct 7, 2011 at 9:55:35 pm

I am having a recent issue with titler. Premiere Pro CS5.5's titler is crashing constantly when opened. I can not open any previous projects that involve the titler or have titles in it. Last night I was finishing up a project (of course) that has titles in it. This morning when I tried to open the project, I got the BLUE SCREEN of death. I rebooted and was able to open premiere pro cs5.5 but it didn't show any of the previous recent projects. It was as though everything got reset including my preferences. I tried to open my project that has the titles in it and premiere pro cs5.5 crashes immediately. I then try just opening a blank project and everything is fine. While in this blank project, opening the titler causes an immediate crash.

Now, I still have premiere pro cs5 on the computer so I go and open a blank project in cs5 and everything is fine. I try opening the titler in cs5 and everything is fine. I try opening in cs5 my cs5.5 project that has the titles and that works. It opens and functions as it should. But of course it is a real pain because my linked cs5.5 after effect sequences are not backward compatible. I reinstalled premiere pro cs5.5 and tried everything (above) again but met with the same results. I have the latest windows and Quadro 3800 Nvida updates. I have been editing on this system for nearly a year with cs5 and about 3 months with cs5.5 (production premium)

Computer spec:
Desk top i7 2.8gHz
Qudro 3800 with latest drives
Window 7 professional last drivers
24 gig of ram
7terabites of hard drive space.



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Todd Kopriva
Re: Premiere Pro CS5.5 Titler Crashing on start up
on Oct 8, 2011 at 3:49:33 pm

Have you installed the Premiere Pro CS5.5 (5.5.1) update?

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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William Reliford
Re: Premiere Pro CS5.5 Titler Crashing on start up
on Oct 8, 2011 at 4:20:06 pm

Yes, I have installed 5.5.1 updates. What really puzzles me is that the titler works in 5.0 but not in 5.5.1. I am looking to see if I have any corrupted of bad fonts. But I didn't load any fonts or make any changes to the system or programs. One night everything works and then 8 hours later titler doesn't work. I am open to any suggestions.



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William Reliford
Re: Premiere Pro CS5.5 Titler Crashing on start up
on Oct 8, 2011 at 5:03:03 pm

Thanks to Bill Hunt and his article and tread about corrupted fonts, I was able to find a solution. Actually, it wasn't a font problem it was an obscured ppro 5.5. file that was bad. Bill included this in his thread. The file: "workingset.prsl" found in mydocuments/adobe/premierepro/5.5/styles folder.

I first moved the file out of the folder and started premiere pro 5.5 titler. It started fine without any issues. I was able to open my previous projects that involved titler that I was not able to open before. The file regenerated itself in the styles folder. I can delete the old prsl file.



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Todd Kopriva
Re: Premiere Pro CS5.5 Titler Crashing on start up
on Oct 10, 2011 at 4:16:36 pm

Thanks for reporting back with what worked for you.

---------------------------------------------------------------------------------------------------------
Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
---------------------------------------------------------------------------------------------------------


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