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Red Scarlet - Ejecting Card on Boot-up

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Laurel Brown
Red Scarlet - Ejecting Card on Boot-up
on Oct 12, 2015 at 7:19:01 am

Hi there, I'm working as a 1st AC on a low budget feature this month and the past couple days we've been having some trouble with our Scarlet.

Each time the camera is booted up, it ejects whatever media is in the SSD slot. Doesn't matter the size of the card.

There is no error message - it simply shows the dialog that appears when you are regularly ejecting a card. The only time it does this is when we boot up the camera.

Although it doesn't allow playback on many of the clips on the card, so far everything has transferred over to the drives fine.

We're pretty stumped on how to fix this problem. So far it's just been an extra step when booting up - pulling out the card and popping it back in. But we'd much rather fix the problem, as it will put our mind at ease. The camera belongs to the DoP of the shoot and before yesterday he had never had his equipment do this before.

Any insight or things we could try would be most helpful.

Thank you,


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