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Vegas 17 Pro crashing while editing 4K

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Kenneth Maultsby
Vegas 17 Pro crashing while editing 4K
on Aug 24, 2019 at 3:24:46 am

I am sure that I am doing something wrong so I looking for help from the experts. I did my first 4k shoot at a Airshow a last week and download Vegas 17 Post two weeks ago. I began editing and Vegas began crashing Windows No Response monitor turns white. And for some reason in the Project Media redraws the clips. Video is from a Canon Vixia GX10 3840x2160 59.94 MP4 files.

System: Windows 10 OS drive 500 GB SSD CPU AMD 1700X eight-core 3.70 MHz Media drive 1x4 raid 0 Cache \ fast drive 500 GB SSD

Maybe my settings are not correct but everything work find for HD 1920x1080.

OS Windows 10
CPU AMD Ryzen 7 1700X 3.70 GHz
Memory 32 gb
Hard drives
C: SSD OS and Programs
F: 2 TB Documents and other programs
G: Drobo 6TB photos and videos
H: SSD 500 gb Cache drive
I: RockStor Raid 0 1x4 TB

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