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Error message when i import soundfile

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Waseem DabbasError message when i import soundfile
by on Apr 19, 2011 at 11:47:41 pm

Hi, I'm new to AE.

when i tried to import file like Mp3, or wav, it shows me an error message like this
http://www.domisign.com/images/waseem/aep1.JPG

I'm using After effect CS3

i hope you find a solution for me
Thank you


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Brian CharlesRe: Error message when i import soundfile
by on Apr 20, 2011 at 12:00:22 am

I'm not sure why you're receiving that error but mp3 files should be avoided in After Effects. Convert the file to an aif or wav.

MP3 is a compressed format and will only compress further in AE resulting in audio artifacts.



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Dave LaRondeRe: Error message when i import soundfile
by on Apr 20, 2011 at 2:05:28 am

Brian is 100% correct: you should never, EVER use mp3 files in AE. Change them now.

And I bet the wav file you referred to was also an mp3.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Waseem DabbasRe: Error message when i import soundfile
by on Apr 20, 2011 at 10:55:51 am

Thanks for answering, but as i mentioned the problem happen in any Audio format, I try a lot of .wav files, but the problem still the same.
I think there is a technical problem, because the first time i ran AE, a message appear telling me about a problem in Audio recording, but i thought i don't need any recording service at the moment, so that why i check on "Don't show me this message again".
now i have problem with any audio file, also some kind of movies, plus when i try to see my ram render of my video file, there is no sound go out!
I'm sure there is solution for this problem, but i still don't find who solve it for me.


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Michael SzalapskiRe: Error message when i import soundfile
by on Apr 20, 2011 at 4:06:53 pm

Check your preferences for audio hardware. Make sure everything is correct.

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Dave LaRondeRe: Error message when i import soundfile
by on Apr 20, 2011 at 9:22:14 pm

You didn't tell us which version of After Effects you have. If it is AE 10 (also called AE CS5), be sure that your software is updated. It's easy to do: go Help > Update.

Exit ALL programs except AE including Anti-Virus software and firewalls. No web browsing allowed. Once installed, shut down your machine and restore all your protective software.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Waseem DabbasRe: Error message when i import soundfile
by on Apr 20, 2011 at 10:14:08 pm

Dear friends,
Thank you very much for trying to help, I think it was my fault, i tryed another .wav files, and they are working properly, but in the same times some others doesn't... I don't know why.

btw, from my first post i said i use After Effect CS3.

Thank you Dave, thank you all.


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