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jean charlesAdobe After Effects
by on Apr 1, 2011 at 1:19:37 pm

Hello Guys!
I cant install Adobe After effects. After launching AE setup, the installation process stops at "system profile check", and AE prompts the attached error message.
erroraecs4.jpg


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Joey ForemanRe: Adobe After Effects
by on Apr 1, 2011 at 1:49:16 pm

You should probably contact Adobe Customer Support for assistance.

Joey Foreman
Editor/Compositor/VFX Artist


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Dave LaRondeRe: Adobe After Effects
by on Apr 1, 2011 at 3:07:35 pm

This is AE 9, which means you could be doing a reinstall. You may not have gotten rid of certain components during the uninstall. If this is the case, you should get this:
http://www.adobe.com/support/contact/cs5clean.html

Be sure to read the description and directions before you use it.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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