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AE Crash on startup

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warren jordanAE Crash on startup
by on Nov 11, 2010 at 1:42:17 pm

Error: Trying to open After affects and I keep receiving this message. Searched Google but failed to find anything.

after effects error: Crash in progress.
Last logged message was: <11584> <5> 32:32 bit

ANY help would be greatly appreciated.


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Walter SoykaRe: AE Crash on startup
by on Nov 11, 2010 at 2:07:37 pm

[warren jordan] "Error: Trying to open After affects and I keep receiving this message. Searched Google but failed to find anything.

after effects error: Crash in progress.
Last logged message was: <11584> <5> 32:32 bit

ANY help would be greatly appreciated."


Any information on your system would be helpful.

I would try restoring the preferences:
To restore default preference settings, hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting. To also restore default keyboard shortcuts, Alt-click (Windows) or Option-click (Mac OS) the OK button.


I'd also make sure you have the latest updates to whatever version of AE you're running.

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog - What I'm thinking when my workstation's thinking
Creative Cow Forum Host: Live & Stage Events


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Joseph W. BourkeRe: AE Crash on startup
by on Nov 11, 2010 at 2:18:22 pm

Hi Warren -

I've been having the same problem, although it's intermittent: every time I open AE (CS4, with all current patches) running on Vista 64 bit machine, it crashes once, then opens fine after that. It only happens once, pretty much every time I start AE after shutting down my system.

After searching high and low, and sending crash reports to Adobe (no response yet)I found somewhere that Magic Bullet Looks may be causing the problem - for me at least. I haven't tried deleting them yet, so I don't know for sure. I think there's an update in the works from the MB side.

Joe Bourke
Creative Director / Multimedia Specialist
B&S Exhibits and Multimedia
bs-exhibits.com


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Todd KoprivaRe: AE Crash on startup
by on Nov 11, 2010 at 2:57:30 pm

Warren,

If you are going to cross-post your question to many different forums, please do everyone the favor of updating each thread with the information that you're getting on those other forums. It's very hard to track a conversation scattered across numerous websites.

---------------------------------------------------------------------------------------------------------
Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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warren jordanRe: AE Crash on startup
by on Nov 12, 2010 at 2:08:22 pm

Ok, sorry. I only did that on two forums because I was not sure of the response I would get from either one. But thanks for letting me know. The issue is solved. I did a clean uninstall of the program and reinstalled it.


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jon sendallRe: AE Crash on startup
by on Nov 15, 2010 at 8:12:48 am

The only time I've had a problem with AE crashing on opening is when I had a personal preference on the layout over two screens. Deleting the personal preference layout settings was what solved the issue for me.

Mac Pro, CS5, Snow Leopard.

Story, not pixels.

JPSendall


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Rejul JazzRe: AE Crash on startup
by on Aug 16, 2014 at 10:48:11 am

If you found problem after delete the folder its not about adobe its actually about antivirus many antivirus like avira block program link server firewall.for eg After installing after effects your antivirus will ask for whether to provide access for if you select deny you get in trouble in case for after effects.Mainly dont deny access of "dynamiclink manager" which result in those errors you have mentioned.if you already denied it just goto antivius setting-->firewall--->application rule and find "dynamiclink manger" allow access.


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