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AE CS5 Flickering Screen and crash

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Alex NeumanAE CS5 Flickering Screen and crash
by on Oct 4, 2010 at 6:12:20 pm

Hi All,

I am on a Mac Pro Quad Core 10.6.4 Nvidia 4800 graphics card and AE CS5.

After using AE for about 30 min my monitors start flickering and my computer crashes. I also have FCP and Smoke in the same machine and I never get this problem with those applications.

Anyone having similar issues?
Thanks,

AN


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Dave LaRondeRe: AE CS5 Flickering Screen and crash
by on Oct 4, 2010 at 6:39:49 pm

OS 10.6.4 has documented issues with AE.

You should upgrade your OS, and if you haven't gotten the upgrade for AE 10 yet (AE 10.0.1?), you should do that, too.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Alex NeumanRe: AE CS5 Flickering Screen and crash
by on Oct 4, 2010 at 7:09:12 pm

Thanks Dave,

How do I upgrade?

AN

Alex N.


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Kevin CampRe: AE CS5 Flickering Screen and crash
by on Oct 4, 2010 at 8:47:34 pm

actually it would be an update... to download that you can simply choose help>updates... from the after effects menu.

also, so try and remedy the ae issue, make sure you have opengl disabled in the ae preferences (preferences>previews, then uncheck the option for 'enable opengl').

and if you use effects that have an opengl option, disable it that too (they should also have a check box for opengl within the effect's settings).

Kevin Camp
Senior Designer
KCPQ, KMYQ & KRCW


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Alex NeumanRe: AE CS5 Flickering Screen and crash
by on Oct 4, 2010 at 9:25:52 pm

Thanks Kevin,

I meant update, but thanks for all the tips, haven't used AE in a few years although I have been using it since 1993 :)

AN

Alex N.


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Todd KoprivaRe: AE CS5 Flickering Screen and crash
by on Oct 4, 2010 at 11:45:59 pm

Actually, this issue isn't fixed by an update to After Effects; it's fixed by an update to Mac OS:
http://blogs.adobe.com/toddkopriva/2010/08/snow-leopard-graphics-update-sho...

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Alex NeumanRe: AE CS5 Flickering Screen and crash
by on Oct 6, 2010 at 2:40:25 pm

Thanks for all the responses guys, I think I got it fixed with the updates.

AN

Alex N.


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