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Cartoon Effect - Stopped Working

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Jared IshamCartoon Effect - Stopped Working
by on Sep 28, 2010 at 7:51:05 pm

I'm trying to complete some VFX work for a client where I am using the cartoon effect. When I loaded After Effects today every clip that has the cartoon effect applied to it makes the video turn black. When I select the "toggle transparency grid" it shows that there is no video being displayed at all.

I tried removing the effect and reapplying it, but that did not work either. I even tried importing different footage and to no avail.

Is this something that is going to require that I do a reinstall?

I am working on a PC with After Effects CS4, all updates have been installed and nothing has changed since now and the last time it was working.

If I can't get this effect to work any suggestions on how to achieve the "Cartoon" look without the filter?

Jared Isham
Stage Ham
http://www.stgham.com
film. video. web media


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Todd KoprivaRe: Cartoon Effect - Stopped Working
by on Sep 28, 2010 at 10:59:48 pm

The Cartoon effect can use the GPU. Perhaps there's an issue with your video card. Does this project work on another computer?

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Jared IshamRe: Cartoon Effect - Stopped Working
by on Sep 28, 2010 at 11:02:02 pm

Haven't tried it on another computer as I don't have access to one at the moment. Currently my OpenGL setting is turned off, I also tried it with it turned on - no success. Everything else works the same with my graphics card, I'll do some diagnostics to see if I can find an issue.

Jared Isham
Stage Ham
http://www.stgham.com
film. video. web media


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Todd KoprivaRe: Cartoon Effect - Stopped Working
by on Sep 28, 2010 at 11:12:41 pm

I was suggesting toggling the property in the Cartoon effect that determines whether or not it uses the GPU. The property is called 'Performance'. It's toward the bottom.

---------------------------------------------------------------------------------------------------------
Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
---------------------------------------------------------------------------------------------------------


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Jared IshamRe: Cartoon Effect - Stopped Working
by on Sep 28, 2010 at 11:15:26 pm

Genius - that was it. Thanks a million!

It is labled in AE CS4 as "Performance: (check box)'Use OpenGL When Available'"

Jared Isham
Stage Ham
http://www.stgham.com
film. video. web media


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