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Cannot view video footage

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Christy CookeCannot view video footage
by on Sep 1, 2010 at 4:44:59 pm

I used to do my work at my college's computers which use Windows 98. Now I have loaded my project using the same version of After Effects (CS4) onto my computer that uses Windows Vista. At first my project could not find my video which was in the exact location it was in when I did my project at school. So I doubled clicked on the footage in the project folder and told it where to find the file again. Now the video is shown ALL BLACK in the project but the .MP4 video plays fine by itself outside of After Effects. Can anyone help me??

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Tudor "Ted" JelescuRe: Cannot view video footage
by on Sep 1, 2010 at 5:01:51 pm

Do you have QuickTime installed and updated?

Tudor "Ted" Jelescu
Senior Compositor/VFX Artist
Bucharest, Romania

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Christy CookeRe: Cannot view video footage
by on Sep 14, 2010 at 12:33:37 am

I believe it is. It stills plays the video by itself.

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