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CS5 Eye Dropper Cannot select color outside of AE

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Jenny Mettee
CS5 Eye Dropper Cannot select color outside of AE
on Aug 9, 2010 at 11:53:23 pm

Hi,

I"m working with AE CS5
-I go to select a color in a web browser with the eye dropper
-it selects the color, but the the eye dropper tool doesn't turn off
-so when I click off on the eye dropper tool back in AE, it just chooses that default grey from the AE eye dropper button

I've tried holding down ctrl and that doesn't work either. It worked fine in CS3 and 4 for me.

Any ideas?

-Jenny


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Dave LaRonde
Re: CS5 Eye Dropper Cannot select color outside of AE
on Aug 10, 2010 at 5:48:25 pm

I have to ask you this -- when was the last time you did any of the following:
  • Quit AE and started it again?
  • Restarted your computer?
  • Shut down your computer, and started it up again?

These are all very simple solutions to AE weirdness.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Jenny Mettee
Re: CS5 Eye Dropper Cannot select color outside of AE
on Aug 10, 2010 at 7:02:39 pm

Unfortunately, I've tried all of those things, and do them frequently outside of these problems.

Are there any particular preferences I should trash?


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Dave LaRonde
Re: CS5 Eye Dropper Cannot select color outside of AE
on Aug 10, 2010 at 9:33:18 pm

On a Mac, you can reset preferences by Hold down Command-Option-Shift as you start AE.
On a Windows box, I guess the keyboard combo would be would be Control-Alt-Shift.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Jenny Mettee
Re: CS5 Eye Dropper Cannot select color outside of AE
on Sep 21, 2010 at 1:44:11 am

Tried that too, I hold down option when I go out of the project, then I go back to AE and even though I've already selected a color, it selects the default AE grey of what I am clicking on.


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