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Importing a PNG sequence error

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Matthew RogersImporting a PNG sequence error
by on Jun 30, 2010 at 8:22:41 pm

Looked around the web and the cow and didn't see anything related to this. I can't import a single PNG file or a PNG sequence into After Effects.

I get the following error message.



Any thoughts?

Thanks.

-Matt

Matthew Rogers
Engine Room Edit
Boston, Ma
five13.net
http://www.engineroomedit.com


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Michael SzalapskiRe: Importing a PNG sequence error
by on Jun 30, 2010 at 9:31:38 pm

From Mylenium's After Effects Error Code Database: "Opening the file in another program like Adobe Photoshop and saving it from there in the same or another image format might allow you to use the data."

- The Great Szalam
(The 'Great' stands for 'Not So Great, in fact, Extremely Humble')

No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.


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Matthew RogersRe: Importing a PNG sequence error
by on Jun 30, 2010 at 9:39:12 pm

That's what I ultimately did, but it seems that any png image won't load. Strange.

-Matt

Matthew Rogers
Engine Room Edit
Boston, Ma
five13.net
http://www.engineroomedit.com


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Dave LaRondeRe: Importing a PNG sequence error
by on Jun 30, 2010 at 9:49:51 pm

Do these PNG woes also include any PNG's you might might make using, say, the Grab Utility and the Preview utility on the very same Mac on which you run AE?

If you're running AE 10, you might think about sending a Bug Report to Adobe:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

For some mysterious reason, things that worked flawlessly in previous versions are now a challenge. For example, AE 10 chokes on aiff files. Simple aiff's, for cryin' out loud!

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Matthew RogersRe: Importing a PNG sequence error
by on Jul 1, 2010 at 2:47:14 pm

I'm running 9.0.2.42 currently. I tried importing an image into PS and exporting a PNG to see if the files were saved improperly or corrupt some how. Still doesn't work.

I'll have to hit up Adobe for some insight.

Thanks for your help.

-Matt

Matthew Rogers
Engine Room Edit
Boston, Ma
five13.net
http://www.engineroomedit.com


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Dave LaRondeRe: Importing a PNG sequence error
by on Jul 1, 2010 at 2:58:18 pm

[Matthew Rogers] "I tried importing an image into PS and exporting a PNG to see if the files were saved improperly or corrupt some how. Still doesn't work. "

Just to be thorough, I'd still import PNGs made by the Grab-Preview method on the same machine and ones proven to be fine on other machines. I'd also see how opening the same files in the Preview utility works.

I haven't heard of AE having troubles with PNGs, so I'm wondering if this is a Mac OS deal.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Matthew RogersRe: Importing a PNG sequence error
by on Jul 1, 2010 at 3:18:04 pm

I created a screen grab using the mac screen grab Shift+command+4 and tired to import that into AE with no luck.

You last comment made sense. I didn't even think that it may be an OS issue. I tried importing a PNG file and a PNG sequence on another machine and it imported without any errors.

So, it must be an OS issue. Which is also strange. We just did a complete erase and reinstall of the OS on this system about a month ago.
Which was Leopard, if that makes any difference.

hmmm

Thanks again for your help on this.

-Matt

Matthew Rogers
Engine Room Edit
Boston, Ma
five13.net
http://www.engineroomedit.com


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