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After Effects 9.0 quit unexpectedly

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John OrchardAfter Effects 9.0 quit unexpectedly
by on May 21, 2010 at 6:48:10 pm

This is the error message I'm getting when I attempt to open AE.

Yikes. Will not open unless I open another Adobe product before it. I tried uninstalling fonts and that didn't help. So, in order for me to open AE, I have to open Illustrator or Photoshop before. Anyone have this issue before? I REALLY don't want to re-install the whole master suite.


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Dave LaRondeRe: After Effects 9.0 quit unexpectedly
by on May 22, 2010 at 5:03:07 pm

I don't have a clue what might be wrong, but the problem is that you don't give enough information to let people to even guess. Here's a brief list of things you ought to share:
  • Platform: Mac/Win, make/model
  • Operating system version
  • Amount of RAM
  • Type of capture card, if any
  • Type of processor(s)
  • Whether you followed installation instructions to the letter
  • Did you take the apps off the machine previously? If so, how?

That should be good for starters.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA

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