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AE CS3 crashes importing stills?

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Aimee LydeAE CS3 crashes importing stills?
by on May 14, 2010 at 4:05:42 pm

Certain stills I have been trying to import cause AE to crash. They come from 3 different sources (stock houses). Sometimes they also crash Photoshop when I try to open them, but not always.

I have trashed preferences, tried files as jpeg and pict files, files are RGB 72dpi.
Is it AE or corrupted files maybe?
Thanks for your help!

Mac Pro Dual-Core Intel Xeon 2 x 2.66 GHz
Memory: 3 GB 667 Mhz DDDR2 FB-DIMM

(I am terrible at the tech stuff so I just copied from system profile. Also this is not my Mac but the company I am working for)

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Dave LaRondeRe: AE CS3 crashes importing stills?
by on May 14, 2010 at 6:58:12 pm

Take a close look at the H&V resolution of the stills. They may be REALLY big, and your machine may not have sufficient memory to deal with them; three gigs is almost nothing in AE.

Other things to do that can help you cope:
• Turn off multiprocessing ("render multiple frames simultaneously"). You have nowhere near enough RAM to use it.
• Turn off Open GL acceleration for rendering.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA

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