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Troubleshooting: program quits immediately

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Lou SmithTroubleshooting: program quits immediately
by on Apr 21, 2010 at 5:55:01 am

Every time I start up After Effects CS3 (Mac 10.5.8), it gives me the message: "After Effects Warning: Unknown Exception" and then automatically quits. I reinstalled it once and got the same response. What does this mean, and how can I fix it?


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Dave LaRondeRe: Troubleshooting: program quits immediately
by on Apr 21, 2010 at 12:45:49 pm

Have you tried repairing permissions on your Mac lately? Do you have a copy of Disk Warrior, which the heavy hitters on the Final Cut Pro forum swear by?

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Doug CalhounRe: Troubleshooting: program quits immediately
by on Apr 21, 2010 at 4:44:22 pm

CS4 started the same today here on OS 10.6.3 on a MBP. Repaired permissions and nothing. I'll try Drive Genius on it....



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Lou SmithRe: Troubleshooting: program quits immediately
by on Apr 21, 2010 at 5:26:58 pm

I tried repairing permissions twice, with no luck. I'll try Disk Warrior next... but if that's no good, I might just uninstall and start over.


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Lou SmithRe: Troubleshooting: program quits immediately
by on Apr 21, 2010 at 7:01:53 pm

Disk Warrior crashes, too; 3 times, I've had the same message: "An unexpected error occurred while attempting to perform the file operations. Restart the Disk Warrior disc and try again. If you report this error, please mention the error code (2903, -8902)."


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Dave LaRondeRe: Troubleshooting: program quits immediately
by on Apr 21, 2010 at 9:02:51 pm

Sorry, I got NO clue. I'm okay dealing with AE weirdness, but not wiggy installations or OS goofs.

Dave LaRonde
Sr. Promotion Producer
KCRG-TV (ABC) Cedar Rapids, IA


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Lou SmithRe: Troubleshooting: program quits immediately
by on Apr 22, 2010 at 5:41:22 am

I uninstalled the whole program and then installed it again, and now everything seems fine. Beats me what went wrong, but it's running smoothly again now.


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